All our furniture is bench crafted, built one piece at a time, in America. Our furniture is 100% solid hardwood, using Northeastern American grown woods. Built to last forever.
We personally pick up furniture and conduct a quality check with our builders. Next, we'll contact you to schedule a delivery appointment by our in-house team. We don't contract out our deliveries to a third-party because we understand the significance of this final step.
Payment Data Encryption & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Returns All our orders are custom built for you and therefore we do not accept refunds or exchanges.
Refunds (if applicable) In the rare event of a return, there is a 45% restocking fee. We can't remember the last time this happened. Our team will work with you to determine the best solution should this occur.
Furniture stain may vary due to the nature of wood; therefore, no two items will be identical. Knots and grain will be random on all furniture with color variation throughout.
No Cancellations, No Returns unless approved by ownership, at ownership discretion, with a restocking fee of 50%.
All Floor Models are As-Is and have been priced appropriately. Lifetime Assistance Warranty is valid for the life of original ownership (see website for details).