Order lead time will vary depending on style and collection. We have some items in stock and ready for finishing, which can be delivered in under three weeks. For fully custom orders, our standard lead time is approximately 10 weeks. We'll let you know of excepted lead time once an order is placed. All product on our site is five to seven weeks, unless otherwise noted.
Yes. However, perfectly handcrafted furniture, using real 100% hardwoods, means that there will be natural imperfections. Knots, grain patterns, and stain appearance will be random and uncontrollable which is what makes this truly unique. No two pieces of furniture are the same.
Everything is done online and paperless.
Information on safety of our site.
The Payment Card Industry Data Security Standard (PCI DSS) is a security standard for organizations that handle credit and debit card information. The standard was created to increase controls around payment data to reduce fraud.
If you want to sell online and accept payments from Visa, Mastercard, American Express, or Discover, your software and hosting needs to be PCI compliant.
We meet this high standard and you are a safe as can be.
We do. From the moment you contact us, we handle everything. We'll pick up your furniture and deliver to your home. We don't outsource anything, just how we operate.
We lean on our 35 years of experience to help guide you in the ordering process. Since all our orders are custom, we do not accept returns and/or exchanges.
Our crafters are mainly in Ohio and some in Indiana. We have strong tries with our crafters and work with a select few to ensure exceptional quailty.
We are Chicagoland's oldest Amish store. The short answer is, difference stores have ties to certain builders. Our relationships were established in the early 1980's and thus we have specific builders we've come to trust over time.
Yes. It's arguably the best furniture one can purchase. It's handcrafted, one piece at a time, and built to last a lifetime. All our furniture is made out of 100% US Hardwoods.
We are family owned and operated and handle everything ourselves. We believe in establishing strong relationship with not just our builders but our customers as well. We'll do everything we can to make this purchase stress-free. Our customer service is as important as our craftsmanship.